• Serena Tan

Citibank Credit Card in Fraud

I called Citibank around 830am to have them reconfirm that my card has been fraud and in prevention, to issue another card to me. The AK thought I beta reconfirm with them in case it was a scam only to prevent me from using the old card. I had to call the 2nd time after no return call on the 2nd hour to Citibank after several transfers and press this to go here, press this to go there and the 2nd time at 10am, they said, to give them another 2 hours.. total 4 hours to wait just to confirm?

No no , I raise my voice and complained and immediately, was told that they will call me back immediately and they did!

Confirm credit card fraud is in town!

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